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Around 59% of young workers lack financial literacy according to a new research

A new survey by PayFit revealed that 59% of 18-24 year olds do not fully understand why their pay changes.

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Around 59% of young workers lack financial literacy according to a new research
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A new survey of over 2,000 working adults highlighted a growing crisis with financial literacy, revealing that 59% of 18-24 year olds do not fully understand why their pay changes – leaving them vulnerable to financial mismanagement.

Younger workers are facing confusion in their pay, leaving many ill-equipped to manage their finances and reliant on their employers for support, according to research from PayFit.

Nearly one in three (29%) believe that understanding these changes would enable them to make better financial decisions and save more effectively and are calling on employers to provide the necessary education and resources to support their younger workforce.

The data highlighted a significant gap in understanding pay, pensions, and benefits among young workers.

The concept of salary sacrifice adjustments is perhaps the most misunderstood, with just 9% of 18-24-year-olds feeling confident they could explain it, as opposed to 24% for everyone else.

Personal pension contributions are another area of concern, with only 16% of 18-24 year olds confident in their understanding, compared to 39% of older employees – rising to 56% for those aged over 55.

When it comes to National Insurance contributions, just 27% of young people feel confident they could explain them, a stark contrast to 53% of their older counterparts and 70% of those over 55.

Only 44% of 18-24-year-olds say they could confidently explain how their holiday pay is calculated compared to 55% of older workers (62% for the over 55s).

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Worryingly, when there are changes to their pay packet, 41% of 18-24-year-olds are left to figure out pay changes themselves and need to seek explanations from their employers.

Firmin Zocchetto, CEO and co-founder of PayFit, said: “Employers that are slow to educate their staff about pay are setting themselves up for a fall.

“When employees are uncertain about their pay changes, it becomes a time-wasting trap that costs businesses £960m annually.

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“It also breeds mistrust, erodes motivation, and weakens loyalty.

“But here’s the good news: by being transparent on how pay is calculated and providing financial education, employers can turn this around, creating a more informed and committed workforce.”

Although a whopping 86% of 18-24-year-olds do not fully trust their employer, 42% would feel more favourable toward them if they were educated on how to increase take-home pay and save money, according to the same research.

Many workers would be more motivated to contribute to their pensions and savings if their employer-provided resources like financial planning tools (28%), reminders about pension contributions (25%), and tax savings insights (22%).

It’s not just 18-24-year-olds who want to get on top of their finances, with just 11% of employees of all ages admitting they are happy with their current pay and that it is enough for their needs.

And, with the ongoing cost of living pressures, one in four worry their pay isn’t enough to keep up with rising costs. 

A separate report from Step Change backs up these findings, showing a steady increase in the proportion of full-time employees seeking help, up from 38% in 2021 to 44% by the end of 2023.

This highlighted the urgent need for better financial planning and support, as more people struggle to manage negative budgets.

With employers unlikely to hand out pay rises due to increased National Insurance following the budget and other rising costs, better education and understanding of how to stretch their pay further is more important than ever. 

Rhiannon Byers, head of workplace and community programmes at The Money Charity, said: “At The Money Charity, we’ve engaged hundreds of thousands of people of all ages with how to understand and manage their money well in order to achieve their financial goals.

“But as these findings clearly show, there is still so much more needed.

“Financial education has been on the secondary curriculum since 2014, but pickup, implementation and resourcing have been sorely lacking, so we continue seeing young workers entering the workforce with low knowledge, and often lower confidence, on money management.

“But it’s never too late to learn, and employers can play a crucial role in helping meet this need, through providing clear communications, resources and impartial training sessions like those we offer.”

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